Outage in Talkdesk

Live Dashboards not Updating

Resolved Minor
November 29, 2022 - Started almost 3 years ago - Lasted 37 minutes
Official incident page

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Outage Details

We are currently investigating degraded performance across Live Dashboards. Mitigation Measures are in progress. We will provide an update in 15 minutes or sooner.
Components affected
Talkdesk Live Reporting
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/29/2022 05:52PM

Mitigation measures were applied and we are seeing improvements. The system is still consuming all the pending events, therefore the Agent Status in Live is currently changing however still experiencing latency.

MONITORING almost 3 years ago - at 11/29/2022 05:28PM

Mitigation measures were applied and we are seeing improvements. We will provide an update in the next 15 min.

INVESTIGATING almost 3 years ago - at 11/29/2022 05:22PM

We are currently investigating degraded performance across Live Dashboards, all critical functionality including making and receiving calls is working as expected. Mitigation Measures are in progress. We will provide an update in 15 minutes or sooner.

INVESTIGATING almost 3 years ago - at 11/29/2022 05:15PM

We are currently investigating degraded performance across Live Dashboards. Mitigation Measures are in progress. We will provide an update in 15 minutes or sooner.

Latest Talkdesk outages

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Live dashboard and Integrations degraded performance in US region - 26 days ago
Live dashboard and Integrations degraded performance in US region - 27 days ago
Live dashboard degraded performance in US region - 28 days ago

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