Outage in Talkdesk

Service Degradation

Resolved Minor
January 20, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.
Components affected
Talkdesk Live Reporting
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/20/2023 05:13PM

This incident is resolved.

MONITORING about 2 years ago - at 01/20/2023 04:31PM

Mitigation measures were applied and we are seeing recovery. We will continue to monitor and will provide an update in 30 minutes or sooner.

IDENTIFIED about 2 years ago - at 01/20/2023 04:22PM

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.

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