Outage in Talkdesk

Service Degradation

Resolved Minor
January 20, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor Talkdesk outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Talkdesk, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.
Components affected
Talkdesk Live Reporting
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/20/2023 05:13PM

This incident is resolved.

MONITORING almost 2 years ago - at 01/20/2023 04:31PM

Mitigation measures were applied and we are seeing recovery. We will continue to monitor and will provide an update in 30 minutes or sooner.

IDENTIFIED almost 2 years ago - at 01/20/2023 04:22PM

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3254 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime