Outage in Talkdesk

Service Degradation

Resolved Minor
January 31, 2023 - Started about 2 years ago - Lasted 15 minutes
Official incident page

Need to monitor Talkdesk outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Talkdesk, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.
Components affected
Talkdesk Live Reporting
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/31/2023 03:02PM

This incident has been resolved.

MONITORING about 2 years ago - at 01/31/2023 02:58PM

Mitigation measures are in progress and we start seeing recovery. Routing and Call controls are working as expected. We will provide an update in 30 minutes or sooner.

IDENTIFIED about 2 years ago - at 01/31/2023 02:48PM

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3950 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook