Outage in Talkdesk

Service Degradation

Resolved Minor
January 31, 2023 - Started over 1 year ago - Lasted 15 minutes
Official incident page

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Outage Details

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.
Components affected
Talkdesk Live Reporting
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/31/2023 03:02PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/31/2023 02:58PM

Mitigation measures are in progress and we start seeing recovery. Routing and Call controls are working as expected. We will provide an update in 30 minutes or sooner.

IDENTIFIED over 1 year ago - at 01/31/2023 02:48PM

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.

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