TeamViewer Outage History

TeamViewer experienced degraded performance affecting managed device visibility for a subset of users, impacting TeamViewer Services and the Management Console. The technical issue prevented users from properly viewing their managed devices through the platform. The incident was resolved after 1.6 hours with engineers fixing the underlying cause and confirming system stability.

TeamViewer experienced a major connectivity issue affecting DEX services in the UK South 1 region, preventing a subset of clients from accessing these services. The incident lasted 1.6 hours, with engineers identifying the root cause and applying a fix to restore client connections. The issue was fully resolved after a monitoring period to ensure system stability.

TeamViewer experienced a major incident where managed devices disappeared from the device list in the Management Console. The issue affected the Management Console and TeamViewer Services, preventing users from accessing their managed devices. The problem was resolved after 1.1 hours when a fix was implemented and monitoring confirmed the restoration of device visibility.

TeamViewer experienced a major incident where the Managed device list failed to display properly, affecting the Management Console and TeamViewer Services. The issue lasted 52 minutes before a fix was implemented and the incident was resolved.

TeamViewer experienced a license validation issue that caused pop-up messages to appear for a subset of users over a 46-minute period. The incident affected TeamViewer Services and the Management Console, preventing normal operation for impacted users. The issue was resolved by fixing the license validation system, with users needing to restart the TeamViewer service to clear the pop-up messages.

TeamViewer Services experienced high load issues that affected service availability for 42 minutes. The incident was resolved after implementing a fix and monitoring the results. The service was fully restored and declared resolved after continued monitoring confirmed stability.

TeamViewer experienced client connectivity issues with their West Europe 1 switch infrastructure, causing client disconnections over a 3.2-hour period. Affected clients were able to reconnect automatically during the incident. The issue was resolved after implementing a fix and monitoring the results.