Telesign Outage History

Telesign experienced SMS delivery delays in Bulgaria due to network issues with BTC Mobile (Vivacom) operator starting at 9:37 AM PST on February 27, 2026. The network problems caused delays in SMS message delivery to end users on this carrier. The operator resolved their network issues by 11:00 AM PST, restoring normal SMS delivery functionality after approximately 1.4 hours.

Telesign's Phone ID Live service experienced issues in the United Kingdom from 12:30 AM to 1:20 AM PST on February 27, 2026, causing delays for users. The problem originated from a partner service and affected Phone ID Live functionality specifically in the UK region. The issue was resolved after 50 minutes, restoring normal service operations.

Lycamobile Limited in the United Kingdom experienced network issues that caused delays in SMS message delivery through Telesign's service. The incident lasted approximately 2 hours, from 18:34 PT to 20:34 PT on February 26, 2026. The network issues were resolved and SMS services returned to normal functioning.

Telesign experienced a major service incident where D2 (Vodafone) networks in Germany encountered network issues that caused delays in SMS message delivery. The incident lasted 14.1 hours, starting at 18:23 PT on February 26, 2026 and was resolved at 08:20 PT on February 27, 2026. All SMS services returned to normal functioning once the network operator resolved their underlying network problems.

Orange Cameroun S.A. in Cameroon experienced network issues that caused delays in SMS message delivery for approximately 3.4 hours on February 26, 2026, from 07:31 PST to 11:09 PST. The network operator resolved the underlying network problems, restoring normal SMS delivery functionality for all end users.

Orange Cameroun S.A. in Cameroon experienced network issues that caused delays in SMS message delivery for approximately 6 hours on February 25, 2026. The incident began at 5:07 PM PST and was resolved at 11:20 PM PST the same day. All SMS services returned to normal functioning after the network issues were resolved by the operator.

Salt Mobile SA in Switzerland experienced network issues that caused delays in SMS message delivery for approximately 2 hours from 10:04 PM to 11:58 PM PST on February 23, 2026. The network issues were resolved and SMS services returned to normal functionality for Salt Mobile SA end users.

Telesign experienced SMS delivery delays for users on the Altan Redes network in Mexico due to network issues with the operator. The incident lasted approximately 1 hour and 29 minutes, from 04:04 AM to 05:33 AM PST on February 23, 2026. The issue was resolved when Altan Redes fixed their network problems, restoring normal SMS delivery functionality.