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Telesign Outage History

Every past Telesign outage tracked by IsDown, with detection times, duration, and resolution details.

There were 6944 Telesign outages since April 2020. The 893 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 20, 2026

May 2026: Operator Service Alert - Mexico (MX) - Radiomovil Dipsa (Telcel) (334/002;02;020;066)

Detected May 20, 2026 11:09 PM EDT · Resolved May 20, 2026 11:31 PM EDT · Duration 22 minutes

Telesign experienced SMS delivery delays for users in Mexico due to network issues with operator Radiomovil Dipsa (Telcel). The incident lasted 22 minutes, from 6:38 PM to 8:27 PM PDT on May 20, 2026. The operator resolved their network issues and SMS delivery returned to normal functioning.

Minor May 20, 2026

May 2026: Quality degradation - United States - T-Mobile

Detected May 20, 2026 1:15 PM EDT · Resolved May 20, 2026 4:10 PM EDT · Duration about 3 hours

Telesign experienced quality degradation affecting SMS delivery to T-Mobile users in the United States, causing message delays and delivery difficulties. The incident lasted approximately 3 hours from 10:04 AM PST on May 20, 2026, until resolution was confirmed around 1:08 PM PST. The issue was resolved after Telesign worked with carrier partners to address the underlying network problems.

Minor May 20, 2026

May 2026: Operator Alert - Peru (PE) - Entel Peru S.A. (716/07;17;31) - 5/20/26

Detected May 20, 2026 12:37 PM EDT · Resolved May 20, 2026 4:34 PM EDT · Duration about 4 hours

Entel Peru S.A. experienced network issues that caused delays in SMS message delivery for users in Peru. The incident lasted approximately 4 hours, from 9:29 AM PDT to 1:01 PM PDT on May 20, 2026. The network issues were resolved and SMS services returned to normal functionality.

Minor May 20, 2026

May 2026: Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30)

Detected May 20, 2026 9:35 AM EDT · Resolved May 20, 2026 1:02 PM EDT · Duration about 3 hours

Nigeria Communications Ltd (MTN) experienced network issues that caused delays in SMS message delivery for users in Nigeria. The incident lasted approximately 2 hours and 38 minutes, from 6:26 AM to 9:04 AM PDT on May 20, 2026. The network issues were resolved and SMS services returned to normal functioning.

Major May 19, 2026

May 2026: Operator Alert - France (FR) - Orange France (208/01;02;12;17;32;91;95)

Detected May 19, 2026 8:15 PM EDT · Resolved May 19, 2026 10:24 PM EDT · Duration about 2 hours

Orange France experienced network issues that caused delays in SMS message delivery for users in France. The incident affected multiple Orange France network codes and lasted approximately 1 hour and 49 minutes from 17:06 to 18:55 PDT on May 19, 2026. The network issues were resolved by Orange France and SMS services returned to normal operation.

Minor May 19, 2026

May 2026: Operator Service Alert - Brazil (BR) - VIVO (724/06;10;11;23) - 5/19/26

Detected May 19, 2026 12:16 PM EDT · Resolved May 19, 2026 8:20 PM EDT · Duration about 8 hours

The VIVO mobile operator in Brazil experienced network issues that caused delays in SMS message delivery for approximately 8 hours on May 19, 2026, from 9:08 AM to 5:04 PM PDT. The network problems affected SMS services for VIVO customers across multiple network codes (724/06, 10, 11, and 23). The operator resolved the network issues and SMS delivery returned to normal functioning.

Minor May 19, 2026

May 2026: Operator Alert - Denmark (DK) - Hi3G (238/06)

Detected May 19, 2026 1:21 AM EDT · Resolved May 19, 2026 8:44 AM EDT · Duration about 7 hours

Hi3G (238/06) network operator in Denmark experienced network issues that caused delays in SMS message delivery to end users. The incident lasted approximately 7.4 hours from 10:17 PM PDT on May 18, 2026 to 5:38 AM PDT on May 19, 2026. The network issues were resolved and SMS services returned to normal functionality.

Minor May 17, 2026

May 2026: Operator Alert - Jordan (JO) - Zain (416/01)

Detected May 17, 2026 8:18 AM EDT · Resolved May 17, 2026 12:15 PM EDT · Duration about 4 hours

Telesign's SMS delivery service experienced delays due to network issues with the Zain mobile operator in Jordan from 5:13 AM to 7:58 AM PDT on May 17, 2026. The network problems caused delays in SMS message delivery to Zain subscribers in Jordan. The operator resolved the network issues and SMS delivery returned to normal functioning after approximately 2 hours and 45 minutes.

Minor May 16, 2026

May 2026: Operator Alert - Indonesia (ID) - Smartfren Telecom (510/09;28) - 5/16/26

Detected May 16, 2026 8:36 AM EDT · Resolved May 17, 2026 12:43 AM EDT · Duration about 16 hours

Smartfren Telecom in Indonesia experienced network issues that caused delays in SMS message delivery for approximately 16 hours on May 16, 2026. The incident affected SMS services to Smartfren Telecom end users from 5:27 AM PDT until 9:00 PM PDT. The network issues were resolved and SMS delivery returned to normal functioning.

Minor May 16, 2026

May 2026: Operator Alert - Israel (IL) - Telzar 019 (425/19) - 5/16/26

Detected May 16, 2026 8:18 AM EDT · Resolved May 16, 2026 11:18 AM EDT · Duration about 3 hours

Telesign's Israeli operator Telzar 019 experienced network issues from 5:12AM to 7:06AM PDT on 5/16/26, causing delays in SMS message delivery to end users in Israel. The network problems were resolved after approximately 2 hours, restoring normal SMS delivery functionality.