Telesign Outage History

Mobitel (413/01) in Sri Lanka experienced network issues that caused delays in SMS message delivery for approximately 14 hours from 12:57 AM PDT to 3:05 PM PDT on April 10, 2026. The network operator resolved the issues and SMS services returned to normal functionality.

Telesign experienced a major service incident affecting SMS message delivery to America Movil Peru S.A.C (CLARO PERU) customers in Peru due to network issues with the operator. The incident caused delays in SMS message delivery for end users on the CLARO PERU network. The network issues were resolved after 3.4 hours, restoring normal SMS delivery functionality.

ENTEL PCS Telecomunicaciones in Chile experienced network issues that caused delays in SMS message delivery for their end users. The incident lasted approximately 3.8 hours, from 10:15 AM PDT to 2:03 PM PDT on April 9, 2026. The network issues were resolved and SMS services returned to normal functioning.

Access Communications Ltd in Malawi experienced network issues that caused delays in SMS message delivery for their end users. The incident lasted approximately 12.3 hours, from 9:39 AM PDT to 9:09 PM PDT on April 9, 2026. The network issues were resolved and SMS services returned to normal functioning.

Pelephone Communications Ltd in Israel experienced network issues that caused delays in SMS message delivery for approximately 21.7 hours from April 9-10, 2026. The network problems affected end users' ability to receive SMS messages in a timely manner. The operator resolved the network issues and SMS services returned to normal functioning.

Telesign's Voice API experienced quality degradation and latency issues when connecting to MTN networks globally due to network problems on the operator's side. The incident affected Voice API transactions for approximately 172 hours from April 8th to April 15th, 2026. The issue was resolved once MTN operators fixed their network problems.

Telesign experienced network issues with Spain's Best Telecom operator (214/22) from 1:23 AM to 3:00 PM PDT on April 8, 2026, lasting approximately 15.2 hours. The incident caused delays in SMS message delivery for Best Telecom end users in Spain. The network issues were resolved and SMS services returned to normal functionality.

Ethiopian Telecommunications experienced network issues that caused delays in SMS message delivery for users in Ethiopia from 8:58 AM to 9:44 AM PDT on April 7, 2026. The network problems were resolved after 46 minutes, and SMS services returned to normal functioning.

Taiwan Mobile Co Ltd. in Taiwan experienced network issues that caused delays in SMS message delivery for their end users. The incident lasted approximately 1 hour and 26 minutes, from 8:18 AM to 9:44 AM PDT on April 7, 2026. The network issues were resolved and SMS services returned to normal functioning.

Telesign experienced a service interruption affecting 2-Way SMS delivery to multiple destinations, impacting both DLC and DSC services. The incident lasted approximately 54 minutes from 8:50 AM to 9:44 AM PDT on April 7th, 2026. The issue was resolved and all services returned to normal functionality.