Telesign Outage History

Etisalat (602/03) in Egypt experienced network issues that caused delays in SMS message delivery for approximately 5 hours from 11:04 PM PDT on April 6th to 3:53 AM PDT on April 7th, 2026. The network issues were resolved and SMS services returned to normal functioning.

Telesign's PhoneID Live service experienced issues in the United Kingdom from 11:10 AM to 12:05 PM PDT on April 3rd, 2026, causing delays for users in that region. The problem originated from a partner service and affected the normal functioning of PhoneID Live operations. The issue was resolved after approximately 55 minutes, with all services returning to normal operation.

Orange Cameroun S.A. in Cameroon experienced network issues that caused delays in SMS message delivery for approximately 1.5 hours on April 2nd, 2026, from 1:43 PM to 3:19 PM PDT. The operator resolved the network problems and SMS services returned to normal functioning.

Telia Eesti AS (248/01) in Estonia experienced network issues that caused delays in SMS message delivery through Telesign's service. The incident lasted approximately 1 hour and 45 minutes, from 4:04 AM to 5:49 AM PDT on April 2nd, 2026. The network issues were resolved and SMS delivery services returned to normal functioning.

Ethiopian Telecommunications experienced network issues that caused delays in SMS message delivery for users in Ethiopia. The incident lasted approximately 4 hours and 10 minutes, from 3:50 AM PDT to 8:00 AM PDT on April 2nd, 2026. The network issues were resolved and SMS services returned to normal functioning.

Orange France experienced network issues that caused delays in SMS message delivery for users across multiple network codes in France. The incident lasted approximately 3 hours, from 3:33 AM PDT to 6:35 AM PDT on April 2nd, 2026. Orange France resolved the network problems and SMS services returned to normal functionality.

Telesign experienced intermittent platform disruptions that caused delays in message delivery for approximately 28 minutes on April 2nd, 2026, from 1:39 AM to 2:07 AM PDT. The service degradation affected the platform's ability to deliver messages in a timely manner. The technical team investigated and resolved the issue, restoring normal service operations.

Telesign's Phone ID service for the United Kingdom experienced delays starting at 1:14 AM PDT on April 2nd, 2026. The service disruption lasted approximately 16 minutes until 1:30 AM PDT, after which all services returned to normal operation with continued monitoring to ensure stability.

Claro Chile (730/03) experienced network issues that caused delays in SMS message delivery to end users in Chile. The incident lasted approximately 1 hour and 13 minutes, from 9:20 PM to 10:33 PM PDT on April 1st, 2026. The network issues were resolved and SMS services returned to normal functioning.

Telesign experienced SMS delivery delays for messages sent through the Claro network operator in Brazil due to network issues on the operator's side. The incident affected SMS message delivery times for users sending messages via this specific Brazilian carrier. Telesign engaged with the operator to monitor resolution progress while the issue remained ongoing.