Telesign Outage History

Telesign experienced SMS delivery delays for users on the Mobilna Srpske m:tel network in Bosnia and Herzegovina due to network issues with the operator. The incident affected SMS message delivery to end users on this specific mobile network. The network issues were resolved after approximately 1 hour and 3 minutes, restoring normal SMS delivery functionality.

Telekom Srbija (220/03) in Serbia experienced network issues that caused delays in SMS message delivery for approximately 1.7 hours on March 31, 2026. The incident began at 2:20 PM PST and was resolved at 3:23 PM PST. All SMS services returned to normal functioning once the network issues were resolved by the operator.

Telesign experienced quality degradation affecting SMS message delivery to multiple operators in Italy from March 31st at 11:22 AM PDT to April 1st at 4:00 AM PDT, lasting approximately 16.9 hours. Customers encountered difficulties with message delivery to Italian mobile users during this period. The issue was resolved by working closely with carrier partners, and SMS messages are now being delivered normally without delays.

Telesign experienced SMS delivery delays for users on the Altan Redes network (334/140) in Mexico due to network issues with the operator. The incident lasted approximately 2.8 hours from 11:24 AM to 1:04 PM PDT on March 31, 2026, and was resolved when the operator fixed their network problems.

Telesign experienced quality degradation affecting SMS delivery to small carriers in the United States from 2:07 AM to 2:54 AM PDT on March 31, 2026. SMS messages to these operators faced delays and delivery difficulties during the 47-minute incident. The issue was resolved through collaboration with carrier partners, and SMS delivery returned to normal operations.

Virgin KSA (420/05) in Saudi Arabia experienced network issues that caused delays in SMS message delivery for approximately 2 hours and 9 minutes on March 29, 2026. The incident began at 15:10 PT and was resolved at 17:19 PT. All SMS services returned to normal functioning once the network issues were resolved.

Telesign experienced a major service incident where Cellcom Israel Ltd. network issues caused delays in SMS message delivery to users in Israel. The incident began at 00:31 AM PST on March 29, 2026 and was resolved at 00:58 AM PST the same day, lasting approximately 27 minutes. All SMS services returned to normal functioning once the network operator resolved their issues.

Nepal Mobile (Nepal Telecom) experienced network issues that caused delays in SMS message delivery for end users in Nepal from 02:36 AM to 03:12 AM PST on March 28, 2026. The network issues were resolved after approximately 36 minutes, restoring normal SMS delivery functionality.

Orange Cameroun S.A. in Cameroon experienced network issues that caused delays in SMS message delivery through Telesign's service. The incident began at 23:20 PM PST on March 27, 2026 and affected SMS routing through this operator. The issue was resolved after approximately 11.2 hours on March 28, 2026.

Telesign experienced SMS delivery delays in Brazil due to network issues with the Algar operator (724/07;32;33;34) starting at 08:35AM PDT on March 27, 2026. The network problems caused delays in SMS message delivery to Algar end users in Brazil. The issue was resolved at 03:40PM PDT the same day after approximately 6.4 hours, with all services returning to normal functionality.