Telesign Outage History

Telesign experienced a service interruption affecting 2-Way SMS delivery to Brazil, with all delivery service centers (DSC) impacted. The incident lasted approximately 2.8 hours, from 1:38 PM PST to 4:27 PM PST on March 18, 2026. The issue was resolved and all services returned to normal functionality.

U Mobile Sdn. Bhd. in Malaysia experienced network issues that caused delays in SMS message delivery for approximately 1 hour and 45 minutes on March 18, 2026, from 01:36 AM to 03:21 AM PDT. The network operator resolved the issues and SMS services returned to normal functioning.

Orange Cameroun S.A. in Cameroon experienced network issues that caused delays in SMS message delivery for approximately 25 hours from March 17-18, 2026. The network problems affected end users' ability to receive SMS messages in a timely manner. The operator resolved the network issues and SMS services returned to normal functioning.

Smartfren Telecom in Indonesia experienced network issues that caused delays in SMS message delivery for their end users. The incident lasted 11.3 hours, from 1:46 AM PDT to 13:03 PM PDT on March 17, 2026. The network issues were resolved and SMS services returned to normal functioning.

Telesign experienced SMS delivery delays for customers using the Algar operator network (724/07;32;33;34) in Brazil due to network issues on the operator's side. The service degradation affected SMS message delivery times for end users on this specific Brazilian carrier network. The network issues were resolved after 8.7 hours, restoring normal SMS delivery functionality.

Telesign's Contact Match service experienced issues in the United Kingdom from 3:26 PM to 4:55 PM PDT on March 14, 2026, causing delays for users in that region. The problem originated from a partner service and affected the normal functioning of Contact Match operations. The issue was resolved after approximately 1.5 hours, with all services returning to normal operation.

Telesign experienced quality degradation affecting SMS message delivery to all mobile network operators in the United States from 1:15 PM to 2:56 PM PDT on March 13, 2026. Customers sending SMS messages to US recipients encountered difficulties with message delivery during this 1 hour and 41 minute outage. The issue was resolved and all SMS services returned to normal functionality.

Salt Mobile SA in Switzerland experienced network issues from 02:39 AM to 03:57 AM PST on March 13, 2026, causing delays in SMS message delivery to their end users. The network problems were resolved after approximately 1 hour and 18 minutes, restoring normal SMS service functionality.

T-Mobile (Westel) in Hungary experienced network issues that caused delays in SMS message delivery for approximately 1.5 hours on March 13, 2026, from 03:42 PT to 05:11 PT. The operator resolved the network problems and SMS services returned to normal functioning.

Telesign's Phone ID service experienced issues with number_deactivation and subscriber_status functionality in the United States and Canada, causing delays for users. The incident was caused by problems at a partner service and lasted approximately 1 hour from 20:37 PM PST to 21:33 PM PST on March 12, 2026. The issue was resolved when the partner restored their services, returning all Phone ID functionality to normal operation.