Outage in Telesmart

Issues connecting to the Internet or using VPN services.

Resolved Minor
October 24, 2024 - Started 6 months ago
Official incident page

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Outage Details

Some clients may be experiencing some issues when trying to connect to the internet or using VPN services, we are currently looking at the issue and will post an update in 30min.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/25/2024 10:06AM

Our technical team is happy that this issue is now completely resolved after a period of monitoring showed no further issues.

If you continue to experience issues please contact our Help Desk on 0800 835 376 or helpdesk@telesmart.co.nz

MONITORING 6 months ago - at 10/24/2024 07:28PM

Internet services should now be available, we will continue to monitor and ensure there are no further problems. If you are still experiencing any connection issues please contact the helpdesk.

NZ 0800 835376 (TELESMART) helpdesk@telesmart.co.nz
AU 1800 316620 helpdesk@telesmart.net.au

INVESTIGATING 6 months ago - at 10/24/2024 06:57PM

Some clients may be experiencing some issues when trying to connect to the internet or using VPN services, we are currently looking at the issue and will post an update in 30min.

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