Outage in ThousandEyes

Service Degradation Affecting Agent Notifications Being Sent in US Region

Resolved Minor
October 11, 2024 - Started 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We detected that since 10/4 10:30PM UTC, there are issues with Agent Alert Notifications being sent out. We are actively working on resolving this.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/12/2024 03:05AM

This issue is now resolved on 10/11 at 2:00am UTC and Agent alert notifications are being sent out correctly.

MONITORING 2 months ago - at 10/12/2024 02:00AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 10/11/2024 10:10PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 10:09PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 10:04PM

We detected that since 10/4 10:30PM UTC, there are issues with Agent Alert Notifications being sent out. We are actively working on resolving this.

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