Outage in ThousandEyes

Service degradation affecting Cloud & Enterprise Agent Services for US1 region.

Resolved Minor
October 29, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected a service degradation that may occasionally cause 5XX on the application platform and API when retrieving data from Cloud & Enterprise Agents pages beginning at 18:16 UTC on 10/29. Currently, our engineering team is actively working on a solution.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2024 09:02PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/29/2024 08:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 10/29/2024 07:27PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 10/29/2024 07:23PM

We have detected a service degradation that may occasionally cause 5XX on the application platform and API when retrieving data from Cloud & Enterprise Agents pages beginning at 18:16 UTC on 10/29. Currently, our engineering team is actively working on a solution.

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