Outage in ThousandEyes

Alerts are not being dispatched for customers in US1 region

Resolved Minor
November 05, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

ThousandEyes teams are investigating an issue preventing alerts from being dispatched for customer in US1 region Issue started at 11:00 UTC
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/05/2024 11:59PM

The incident is resolved.

MONITORING about 2 months ago - at 11/05/2024 11:52PM

A fix has been implemented and services are being monitored.

IDENTIFIED about 2 months ago - at 11/05/2024 11:20PM

ThousandEyes team has identified the issue preventing alerts from being dispatched to customers. We are restoring functionality and this will cause the backlog of alerts since incident start to dispatch in order. You may receive high alert notification volume during this processing

INVESTIGATING about 2 months ago - at 11/05/2024 10:37PM

ThousandEyes teams are investigating an issue preventing alerts from being dispatched for customer in US1 region
Issue started at 11:00 UTC

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