Outage in ThousandEyes

Alerts are not being dispatched for customers in US1 region

Resolved Minor
November 05, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

Need to monitor ThousandEyes outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ThousandEyes, and never miss an outage again.
Start Free Trial

Outage Details

ThousandEyes teams are investigating an issue preventing alerts from being dispatched for customer in US1 region Issue started at 11:00 UTC
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/05/2024 11:59PM

The incident is resolved.

MONITORING 3 months ago - at 11/05/2024 11:52PM

A fix has been implemented and services are being monitored.

IDENTIFIED 3 months ago - at 11/05/2024 11:20PM

ThousandEyes team has identified the issue preventing alerts from being dispatched to customers. We are restoring functionality and this will cause the backlog of alerts since incident start to dispatch in order. You may receive high alert notification volume during this processing

INVESTIGATING 3 months ago - at 11/05/2024 10:37PM

ThousandEyes teams are investigating an issue preventing alerts from being dispatched for customer in US1 region
Issue started at 11:00 UTC

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3713 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook