Outage in ThousandEyes

Service degradation affecting Endpoint Agents Schedule Test Alerts in the US1 Region

Resolved Minor
December 06, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Summary: We observed an issue in the Alert System for Endpoint Agents beginning at 14:20 UTC on Dec 6th Impact: Customers may experience missing updates from the start time to the current for the Endpoint Agents Schedule Tests Alerts causing them not to trigger or clear in the US1 Region. Status: Currently, our Engineering Team is working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/06/2024 05:33PM

This incident has been resolved

MONITORING about 2 months ago - at 12/06/2024 05:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 12/06/2024 04:21PM

Summary:
We observed an issue in the Alert System for Endpoint Agents beginning at 14:20 UTC on Dec 6th
Impact:
Customers may experience missing updates from the start time to the current for the Endpoint Agents Schedule Tests Alerts causing them not to trigger or clear in the US1 Region.
Status:
Currently, our Engineering Team is working on a fix.

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