Outage in ThousandEyes
Issues with Endpoint test data and test configuration, US1 region.
Resolved Minor
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Outage Details
Components affected
ThousandEyes Endpoint Agents: Data submission collector ThousandEyes Endpoint Agents: Test assignment and configuration controller ThousandEyes API Availability ThousandEyes Reports and DashboardsLatest Updates ( sorted recent to last )
Summary
Endpoint Agent service was affected from populating within the platform on Jan 13th between 13:50 and 15:15 UTC
Impact
During this period, customers may have experienced difficulties loading the Endpoint Agent Overview, Views, Agent Views, or Test Settings in the US1 region. Additionally, API and Dashboard access to Endpoint Agent test data was unavailable. No data was lost.
Status
A fix has been implemented and the incident is resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Endpoint test data and test configuration are currently unavailable in the UI and API in the US1 region.
Test data will not be lost.
We are investigating the issue.
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