Outage in ThousandEyes

Delay in updating usage information in US1 Region

Resolved Minor
February 05, 2025 - Started 6 days ago - Lasted about 20 hours
Official incident page

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Outage Details

At 23:55 UTC We started to experience a high lag in processing test events which can have impact usage data delays and allow creation of tests over quota limits since projections are not updated immediately
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 02/05/2025 09:48PM

This incident has been resolved

IDENTIFIED 6 days ago - at 02/05/2025 07:46AM

We have identified an issue causing delayed usage information for cloud and enterprise agent tests for a subset of customers in US1. We are working to address the issue

IDENTIFIED 6 days ago - at 02/05/2025 03:24AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 days ago - at 02/05/2025 01:30AM

At 23:55 UTC We started to experience a high lag in processing test events which can have impact usage data delays and allow creation of tests over quota limits since projections are not updated immediately

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