Outage in ThousandEyes

Service degradation affecting BGP alerts in US1

Resolved Minor
March 08, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Need to monitor ThousandEyes outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ThousandEyes, and never miss an outage again.
Start Free Trial

Outage Details

Impact: We observed delays in the Alert System for BGP beginning at 22:00 UTC on March 8th Customers using private and public BGP Monitors in the US1 Region may experience delayed updates for test/rule/prefix changes for BGP alert rules. BGP Alerts may not trigger or clear Our engineering team is working in fixing the issue
Components affected
ThousandEyes Alert processing
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/09/2025 12:29AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/09/2025 12:19AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 03/08/2025 10:35PM

Impact:

We observed delays in the Alert System for BGP beginning at 22:00 UTC on March 8th

Customers using private and public BGP Monitors in the US1 Region may experience delayed updates for test/rule/prefix changes for BGP alert rules. BGP Alerts may not trigger or clear

Our engineering team is working in fixing the issue

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook