Outage in Total Synergy
19/08/2024 - Issue with bulk invites to new Synergy users
Resolved Minor
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Outage Details
Components affected
Total Synergy Synergy AppLatest Updates ( sorted recent to last )
This incident has been resolved.
We are writing to inform you about a service disruption affecting customer's ability to bulk invite new users.
Details:
Issue: Currently, when attempting to bulk invite new Synergy users, an invalid URL appears when attempting to join.
Resolution Time: approximately 9:00AM AEST on 21/08/2024
Action Required: Until our fix is in place, we recommend that customers invite new users one at a time using the staff page.
We apologise for the inconvenience this has caused and appreciate your patience.
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