Outage in TSYS Merchant
Global Payments System Incident - Sporadic Visa Timeouts on Multiple Platforms
Resolved Major
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Outage Details
Components affected
TSYS Merchant SierraLatest Updates ( sorted recent to last )
This incident was resolved around 12:51 MDT when a sporadic Visa timeout issue was corrected. Timeouts may have been limited to a few issuing banks. Teams will be working on steps for remediation and prevention of future occurrences.
We are aware of an issue with sporadic Visa Timeouts on multiple platforms and we are investigating this matter further.
Our teams are working to resolve the issue as quickly as possible.
We will provide regular updates until the situation is corrected.
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