Outage in TSYS Merchant
TSYS System Incident - Intermittent Transaction Issues
Resolved Major
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Outage Details
Components affected
TSYS Merchant Mobile Payment Acceptance TSYS Merchant Hosted TSYS Merchant Hosted TSYS Merchant Hosted TSYS Merchant Virtual Terminal TSYS Merchant Virtual Terminal TSYS Merchant Web Services TSYS Merchant WebPASS / Virtual Terminal TSYS Merchant ProcessNow / Mobile Payment Acceptance TSYS Merchant CounterPASS/POS TSYS Merchant Web Services TSYS Merchant MultiPASS / API IntegrationLatest Updates ( sorted recent to last )
The vendor has confirmed that the issue is resolved, and we are no longer seeing transaction impact. This issue is resolved.
We are continuing to work to mitigate the impact of this issue and to receive updates from the impacted vendor.
This issue is external to Global Payments.
We will continue to provide regular updates until the situation is corrected.
We are aware of an issue with a vendor that is causing intermittent transaction timeouts and latency.
This issue is external to Global Payments and we are working with our vendor.
We will provide regular updates until the situation is corrected.
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