Outage in Twilio

SMS Delivery Delays to Fastweb Network in Italy

Resolved Minor
February 02, 2025 - Started 7 months ago - Lasted about 11 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue of SMS Delivery Delays to Fastweb Network in Italy. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 02/03/2025 09:19AM

We are no longer experiencing SMS delivery delays when sending messages to Fastweb Network in Italy. This incident has been resolved.

MONITORING 7 months ago - at 02/03/2025 07:25AM

We are observing recovery in SMS delivery delays when sending messages to Fastweb Network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 7 months ago - at 02/03/2025 05:25AM

We are observing recovery in SMS delivery delays when sending messages to Fastweb Network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 7 months ago - at 02/03/2025 01:26AM

We are continuing to experience SMS delivery delays when sending messages to Fastweb Network in Italy. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 7 months ago - at 02/02/2025 11:30PM

We are continuing to experience SMS delivery delays when sending messages to Fastweb Network in Italy. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 7 months ago - at 02/02/2025 10:30PM

We are experiencing SMS delivery delays when sending messages to Fastweb Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 7 months ago - at 02/02/2025 10:23PM

Our monitoring systems have detected a potential issue of SMS Delivery Delays to Fastweb Network in Italy. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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