Outage in Twilio

Call Failures From Subscribers To US Twilio Toll Free Phone Numbers

Resolved Minor
April 24, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are observing call failures from Subscribers To US Twilio Toll Free Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, North America
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/24/2025 06:07PM

call failures from Subscribers To US Twilio Toll Free Phone Numbers has been resolved. After deep investigation, we have identified that there is no impact associated with this Incident, for that reason we are marking this as invalid and resolving the Statuspage

INVESTIGATING about 2 months ago - at 04/24/2025 05:26PM

We are observing call failures from Subscribers To US Twilio Toll Free Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available

INVESTIGATING about 2 months ago - at 04/24/2025 01:41PM

We are observing call failures from Subscribers To US Twilio Toll Free Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available

INVESTIGATING about 2 months ago - at 04/24/2025 11:52AM

We are observing call failures from Subscribers To US Twilio Toll Free Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available

INVESTIGATING about 2 months ago - at 04/24/2025 11:05AM

We are observing call failures from Subscribers To US Twilio Toll Free Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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