Outage in Twilio
SMS Delivery Delays to Smart Network in Philippines Over A Subset Of Pre Registered Sender ID
Resolved MinorIncident Report
We are experiencing SMS Delivery Delays to Smart Network in Philippines over a subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/25/2025 09:18PM
We are no longer experiencing SMS delivery delays when sending messages to Smart Network in Philippines over a subset of pre-registered Sender ID. This incident has been resolved.
MONITORING
12 months ago - at 04/25/2025 07:21PM
We are observing recovery in SMS delivery delays when sending messages to to Smart Network in Philippines over a subset of pre-registered Sender ID. We will continue monitoring the service to ensure a full recovery.
We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
12 months ago - at 04/25/2025 05:30PM
We are again observing SMS delivery delays when sending messages to Smart Network in Philippines over a subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
12 months ago - at 04/25/2025 03:40PM
We are observing recovery in SMS delivery delays when sending messages to Smart Network in Philippines over a subset of pre-registered Sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
12 months ago - at 04/25/2025 01:14PM
We are observing recovery in SMS delivery delays when sending messages to Smart Network in Philippines over a subset of pre-registered Sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
12 months ago - at 04/25/2025 09:30AM
We are experiencing SMS Delivery Delays to Smart Network in Philippines over a subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
12 months ago - at 04/25/2025 07:35AM
We are experiencing SMS Delivery Delays to Smart Network in Philippines over a subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
12 months ago - at 04/25/2025 06:44AM
We are experiencing SMS Delivery Delays to Smart Network in Philippines over a subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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