Outage in Twilio

SMS Delivery Delays and Failures to Orange Network in Equatorial Guinea

Resolved Minor

April 25, 2025 - Started 12 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays and failures when sending messages to Orange Network in Equatorial Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/25/2025 10:23PM

We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Equatorial Guinea. This incident has been resolved.

MONITORING 12 months ago - at 04/25/2025 08:27PM

We are observing recovery in SMS delivery delays when sending messages to Orange Network in Equatorial Guinea. We will continue monitoring the service to ensure a full recovery.

We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/25/2025 04:38PM

We are experiencing SMS delivery delays and failures when sending messages to Orange Network in Equatorial Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/25/2025 02:47PM

We are experiencing SMS delivery delays and failures when sending messages to Orange Network in Equatorial Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/25/2025 01:58PM

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