Outage in Twilio

SMS Delivery Delays and Failures to Orange Network in Equatorial Guinea

Resolved Minor
April 25, 2025 - Started about 16 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays and failures when sending messages to Orange Network in Equatorial Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 04/25/2025 10:23PM

We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Equatorial Guinea. This incident has been resolved.

MONITORING about 9 hours ago - at 04/25/2025 08:27PM

We are observing recovery in SMS delivery delays when sending messages to Orange Network in Equatorial Guinea. We will continue monitoring the service to ensure a full recovery.

We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 04/25/2025 04:38PM

We are experiencing SMS delivery delays and failures when sending messages to Orange Network in Equatorial Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 04/25/2025 02:47PM

We are experiencing SMS delivery delays and failures when sending messages to Orange Network in Equatorial Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 04/25/2025 01:58PM

We are experiencing SMS delivery delays and failures when sending messages to Orange Network in Equatorial Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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