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Outage in Twilio

Account Security - Canada API Issue

Resolved Minor
April 27, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating Account Security - Canada API Issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Verify

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/27/2025 07:54AM

The issue with account security for Canada AP has been resolved and is operating normally at this time.

MONITORING 12 months ago - at 04/27/2025 07:31AM

Account Security - Canada API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/27/2025 07:08AM

We are continuing to investigate the Account Security - Canada API Issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/27/2025 06:20AM

We are investigating Account Security - Canada API Issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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