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Outage in Twilio

SMS Delivery Delays to Entel in Peru

Resolved Minor
April 27, 2025 - Started 12 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Entel in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/28/2025 03:08AM

We are no longer experiencing SMS delivery delays when sending messages to Entel in Peru. This incident has been resolved.

MONITORING 12 months ago - at 04/28/2025 01:20AM

We are observing recovery in SMS delivery delays when sending messages to Entel in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 12 months ago - at 04/28/2025 12:57AM

We are observing recovery in SMS delivery delays when sending messages to Entel in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/28/2025 12:00AM

We are continuing to experience SMS delivery delays when sending messages to Entel in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/27/2025 11:00PM

We are experiencing SMS delivery delays when sending messages to Entel in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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