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Outage in Twilio

Issue with Deploying Build in Functions and Assets

Resolved Minor
April 28, 2025 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with Twilio Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Functions Twilio Assets

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/28/2025 02:11PM

The issue impacting the deployment of new builds in Functions and Assets has been resolved and is operating normally at this time.

MONITORING 12 months ago - at 04/28/2025 01:03PM

We are observing recovery with the issue impacting the deployment of new builds in Functions and Assets. While the build and deployment processes were affected, existing executions were not impacted. We will continue to monitor the situation to ensure a full recovery and will provide another update in 30 mins or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/28/2025 12:54PM

We are still investigating an issue impacting the deployment of new builds in Functions and Assets. While the build and deployment processes are affected, existing executions are not impacted. Our engineering teams are working on resolving the issue, and we will provide another update in the next 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/28/2025 12:08PM

We are currently investigating an issue impacting the deployment of new builds in Functions and Assets. While the build and deployment processes are affected, existing executions are not impacted. Our engineering teams are working on resolving the issue, and we will provide another update in the next 1 hour or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/28/2025 11:43AM

Our monitoring systems have detected a potential issue with Twilio Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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