Outage in Twilio

SMS Delivery Delays to Orange in Morocco

Resolved Minor

April 28, 2025 - Started 12 months ago - Lasted about 14 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Orange in Morocco. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1h or as soon as more information becomes available.

Components affected

Twilio Voice, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/29/2025 07:49AM

We are no longer experiencing SMS delivery delays when sending messages to Orange network in Morocco. This incident has been resolved.

MONITORING 12 months ago - at 04/29/2025 06:05AM

We are observing recovery in SMS delivery delays when sending messages to Orange in Morocco. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/29/2025 12:58AM

We are still experiencing SMS delivery delays when sending messages to Orange in Morocco. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/28/2025 08:50PM

We continue experiencing SMS delivery delays when sending messages to Orange in Morocco. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/28/2025 06:50PM

We are experiencing SMS delivery delays when sending messages to Orange in Morocco. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/28/2025 05:48PM

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