Outage in Twilio

SMS Delivery Delays to Orange in Côte d'Ivoire

Resolved Minor

April 29, 2025 - Started 12 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays to Orange in Côte d'Ivoire. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1h or as soon as more information becomes available.

Components affected

Twilio Voice, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/29/2025 11:52PM

We are no longer experiencing SMS delivery delays to Orange in Côte d'Ivoire. This incident has been resolved.

MONITORING 12 months ago - at 04/29/2025 10:05PM

We are observing recovery in SMS delivery delays to Orange in Côte d'Ivoire. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/29/2025 08:00PM

We are still experiencing SMS delivery delays to Orange in Côte d'Ivoire. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/29/2025 06:02PM

We are experiencing SMS delivery delays to Orange in Côte d'Ivoire. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/29/2025 05:05PM

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