Outage in Twilio

Server Returning 5XX errors for Verify Silent Network Auth in Indonesia

Resolved Minor
April 30, 2025 - Started about 4 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with the server returning HTTP response code 502 at AccSec Indonesia API endpoint. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Verify Silent Network Auth
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 04/30/2025 02:10AM

We are no longer experiencing server returning HTTP 5XX errors for Verify Silent Network Auth in Indonesia. This incident has been resolved.

INVESTIGATING about 3 hours ago - at 04/30/2025 01:15AM

We are currently investigating an issue with server returning HTTP 5XX errors for Verify Silent Network Auth in Indonesia. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 04/30/2025 12:31AM

Our monitoring systems have detected a potential issue with the server returning HTTP response code 502 at AccSec Indonesia API endpoint. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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