Outage in Twilio

SMS Delivery Delays to H3G Network in United Kingdom of Great Britain and Northern Ireland via a Subset of Twilio Numbers

Resolved Minor
April 30, 2025 - Started about 5 hours ago - Lasted 42 minutes
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to H3G Network in United Kingdom of Great Britain and Northern Ireland via a Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1h or as soon as more information becomes available.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 04/30/2025 02:49PM

We are no longer experiencing MMS/SMS delivery failures to H3G Network in United Kingdom of Great Britain and Northern Ireland via a Subset of Twilio Numbers. This incident has been resolved.

INVESTIGATING about 5 hours ago - at 04/30/2025 02:07PM

We are experiencing SMS delivery delays when sending messages to H3G Network in United Kingdom of Great Britain and Northern Ireland via a Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1h or as soon as more information becomes available.

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