Outage in Twilio
Duplicate Zendesk Tickets Coming in From Multiple Customers
MinorOfficial incident page
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Outage Details
Components affected
Twilio Customer Support CenterLatest Updates ( sorted recent to last )
Our engineers have identified the issue in Zendesk that causes multiples open tickets and are working to implement a fix. We will provide another update in 4 hours or as soon as more information becomes available.
Our engineers have identified the issue in Zendesk that causes multiples open tickets and are working to implement a fix. During this time please refrain from submitting multiple tickets for the same issue. We will provide another update in 2 hours or as soon as more information becomes available.
Our engineers have identified the issue in Zendesk that causes multiples open tickets and are working to implement a fix. During this time please refrain from submitting multiple tickets for the same issue. We will provide another update in 1 hour or as soon as more information becomes available.
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