Outage in Twilio

Intermittent 502 Response Codes Returned From the Server With Verify Silent Network Auth in Indonesia

Resolved Minor
May 01, 2025 - Started about 8 hours ago - Lasted about 5 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We've become aware of a potential issue with the API responses in Indonesia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Verify
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 05/01/2025 05:08AM

The issue affecting intermittent 502 response codes returned from the server with Verify Silent Network Auth in Indonesia has been resolved, and the service is functioning normally at this time.

MONITORING about 5 hours ago - at 05/01/2025 03:15AM

We have started seeing recovery for intermittent 502 response codes returned from the server with Verify Silent Network Auth in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 05/01/2025 01:23AM

We are investigating intermittent 502 response codes returned from the server with Verify Silent Network Auth in Indonesia. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 05/01/2025 12:23AM

We are investigating intermittent 502 response codes returned from the server with Verify Silent Network Auth in Indonesia. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 05/01/2025 12:15AM

We've become aware of a potential issue with the API responses in Indonesia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Be the first to know when Twilio and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook