Outage in Twilio
Call Failures to a Subset of Twilio Numbers in Brazil
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with call failures to a subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Voice, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/05/2025 11:13PM
The issue causing call failures to a subset of Twilio numbers in Brazil has been resolved, and the service is functioning normally at this time.
MONITORING
12 months ago - at 05/05/2025 09:17PM
We have started seeing recovery for call failures to a subset of Twilio numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
12 months ago - at 05/05/2025 08:33PM
We continue to observe call failures to a subset of Twilio phone numbers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
MONITORING
12 months ago - at 05/05/2025 06:33PM
We have started seeing recovery for call failures to a subset of Twilio's numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
12 months ago - at 05/05/2025 05:38PM
We are observing call failures to a subset of Twilio's numbers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
12 months ago - at 05/05/2025 05:32PM
Our monitoring systems have detected a potential issue with call failures to a subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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