Outage in Twilio

SMS Delivery Delays to Zong Network in Pakistan

Resolved Minor
May 09, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Zong network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/09/2025 03:51AM

We are no longer experiencing MMS/SMS delivery delays when sending messages to Zong network in Pakistan. This incident has been resolved.

MONITORING 1 day ago - at 05/09/2025 02:32AM

We are observing recovery in SMS delivery delays when sending messages to Zong network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 05/09/2025 01:46AM

We are experiencing SMS delivery delays when sending messages to Zong network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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