Outage in Twilio

Small Subset of SMS Delivery Report not Updating From Sending to Sent

Resolved Minor
May 09, 2025 - Started 27 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing Small Subset of SMS Delivery Report not Updating From Sending to Sent. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 05/09/2025 01:09PM

This incident has been resolved.

MONITORING 27 days ago - at 05/09/2025 10:42AM

Our Engineers have implemented a fix for the Small Subset of SMS Delivery Report not Updating From Sending to Sent. Our engineers will continue to observe the incident until it is confirmed as resolved. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 27 days ago - at 05/09/2025 08:38AM

We are continuing to experience a Small Subset of SMS Delivery Report not Updating From Sending to Sent. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 27 days ago - at 05/09/2025 07:26AM

We are experiencing Small Subset of SMS Delivery Report not Updating From Sending to Sent. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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