Outage in Twilio

SMS Delivery Delays to Calro Network in Peru

Resolved Minor

May 11, 2025 - Started 11 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Calro Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/11/2025 03:39PM

We are no longer experiencing SMS delivery delays when sending messages to Calro Network in Peru. This incident has been resolved.

MONITORING 11 months ago - at 05/11/2025 01:31PM

We are observing recovery in SMS delivery delays when sending messages to Calro Network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/11/2025 09:47AM

We continue experiencing SMS delivery delays when sending messages to Calro Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/11/2025 07:51AM

We continue experiencing SMS delivery delays when sending messages to Calro Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/11/2025 07:04AM

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