Outage in Twilio

Errors Accessing Voice Recordings Metadata

Resolved Minor
May 12, 2025 - Started about 8 hours ago - Lasted 18 minutes
Official incident page

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Outage Details

Our engineers are currently investigating the customer impact of a retroactive issue with Programmable Voice. We will follow up and provide customer impact details within 2 hours.
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 05/12/2025 04:22PM

From 10:00 PM PT on May 11, 2025 until 8:58 AM PT on May 12, 2025, customers may have sporadically received errors when attempting to access lists of recordings from the List Recordings endpoint. This issue has been resolved.

MONITORING about 8 hours ago - at 05/12/2025 04:08PM

Our engineers are currently investigating the customer impact of a retroactive issue with Programmable Voice. We will follow up and provide customer impact details within 2 hours.

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