Outage in Twilio

SMS Delivery Delays to Tigo Network in Honduras

Resolved Minor
May 23, 2025 - Started about 10 hours ago - Lasted about 9 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Tigo network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 05/23/2025 04:14PM

We are no longer experiencing SMS delivery delays when sending messages to Tigo network in Honduras. This incident has been resolved.

MONITORING about 3 hours ago - at 05/23/2025 02:16PM

We are observing recovery in SMS delivery delays when sending messages to Tigo network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 05/23/2025 10:07AM

We are continuing to experience SMS delivery delays when sending messages to Tigo network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 05/23/2025 08:11AM

We are continuing to experience SMS delivery delays when sending messages to Tigo network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 05/23/2025 07:11AM

We are experiencing SMS delivery delays when sending messages to Tigo network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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