Outage in Twilio
Issues with Hosted Orders for Toll-Free Numbers
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue hosted numbers orders. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/23/2025 04:53PM
Hosted orders for Toll-Free numbers are now operating normally, this issue has been resolved.
MONITORING
11 months ago - at 05/23/2025 04:25PM
Hosted orders for Toll-Free numbers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
IDENTIFIED
11 months ago - at 05/23/2025 03:28PM
Our engineers have identified the issue with hosted orders for Toll-Free numbers and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
11 months ago - at 05/23/2025 02:28PM
We are investigating an issue with hosted orders for Toll-Free numbers. Customers may experience failed status in their orders and also in Eligibility check. We expect to provide another update in 1 hour or as soon as more information becomes available
INVESTIGATING
11 months ago - at 05/23/2025 02:16PM
Our monitoring systems have detected a potential issue hosted numbers orders. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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