Outage in Twilio

SMS Delivery Delays to Lebara in Germany

Resolved Minor
May 28, 2025 - Started 1 day ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Lebara network in Germany. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/28/2025 06:33PM

We are no longer experiencing SMS delivery delays when sending messages to Lebara network in Germany. This incident has been resolved.

MONITORING 1 day ago - at 05/28/2025 05:47PM

We keep observing recovery in SMS delivery delays when sending messages to Lebara network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 1 day ago - at 05/28/2025 03:40PM

We are observing recovery in SMS delivery delays when sending messages to Lebara network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 05/28/2025 01:39PM

We keep experiencing SMS delivery delays when sending messages to Lebara network in Germany. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 05/28/2025 12:38PM

We are experiencing SMS delivery delays when sending messages to Lebara network in Germany. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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