Outage in Twilio

Voice Call Failures From Korea Network Subscribers To Subset of Twilio Korea Toll Free Numbers.

Resolved Minor
May 30, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing Voice Call Failures From Korea Network Subscribers To Subset of Twilio Korea Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, APAC
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/30/2025 04:10AM

We are no longer experiencing Voice Call Failures From Korea Network Subscribers To Subset of Twilio Korea Toll Free Numbers. This incident has been resolved.

MONITORING 1 day ago - at 05/30/2025 02:22AM

We are observing recovery in Voice Call Failures From Korea Network Subscribers To Subset of Twilio Korea Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 05/30/2025 02:00AM

We are experiencing Voice Call Failures From Korea Network Subscribers To Subset of Twilio Korea Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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