Outage in Twilio

Call failures from and to a subset of Twilio's Numbers in Singapore

Resolved Minor
May 31, 2025 - Started 1 day ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing Call failures from a subset of Twilio's Numbers in Singapore. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1hour or as soon as more information becomes available.
Components affected
Twilio Voice, APAC
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/31/2025 08:49AM

The issue affecting call failures from and to a subset of Twilio's numbers in Singapore has been resolved, and the service is functioning normally at this time.

MONITORING 1 day ago - at 05/31/2025 06:49AM

We have started seeing recovery for Calls from and to a subset of Twilio's Numbers in Singapore. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 05/31/2025 04:50AM

We are experiencing Call failures from and to a subset of Twilio's Numbers in Singapore. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 05/31/2025 03:54AM

We are experiencing Call failures from a subset of Twilio's Numbers in Singapore. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1hour or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 05/31/2025 03:50AM

We are experiencing Call failures from a subset of Twilio's Numbers in Singapore. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1hour or as soon as more information becomes available.

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