Outage in Twilio

SMS Delivery Delays to Claro in Colombia

Resolved Minor
June 05, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing SMS Delivery Delays to Claro in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/05/2025 07:33AM

We are no longer experiencing SMS Delivery Delays to Claro in Colombia. This incident has been resolved.

MONITORING 1 day ago - at 06/05/2025 05:41AM

We are observing recovery in SMS Delivery Delays to Claro in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 06/05/2025 04:40AM

We are experiencing SMS Delivery Delays to Claro in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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