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Outage in Twilio

Intermittent Account Security API Errors for Telkomsel Network in Indonesia

Resolved Minor
June 07, 2025 - Started 10 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing intermittent account security API errors for Telkomsel network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Verify Silent Network Auth

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/07/2025 05:43PM

The issue affecting intermittent account security API errors for Telkomsel network in Indonesia has been resolved, and the service is functioning normally at this time.

MONITORING 10 months ago - at 06/07/2025 03:17PM

We have started seeing recovery for intermittent account security API errors for Telkomsel network in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

MONITORING 10 months ago - at 06/07/2025 01:32PM

We have started seeing recovery for intermittent account security API errors for Telkomsel network in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 06/07/2025 11:40AM

We are continuing to experience intermittent account security API errors for Telkomsel network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 06/07/2025 10:41AM

We are experiencing intermittent account security API errors for Telkomsel network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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