Outage in Twilio

SMS Delivery Failures to and from Multiple Networks in France via Subset of Longcodes

Resolved Minor
June 09, 2025 - Started about 20 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing SMS delivery failures from and to Multiple Networks in France via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 06/09/2025 02:35PM

We are no longer experiencing SMS delivery failures to Multiple Networks in France. This incident has been resolved.

MONITORING about 19 hours ago - at 06/09/2025 12:31PM

We are observing successful SMS delivery to and from Multiple Networks in France via Subset of Longcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 20 hours ago - at 06/09/2025 11:45AM

We are experiencing SMS delivery failures from and to Multiple Networks in France via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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