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Outage in Twilio

Console errors impacting Twilio Alpha AI Assistant Conversation History and Simulator

Resolved Minor
June 12, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our engineers have identified the issue causing errors for Twilio Alpha AI Assistants and are working to deploy a fix. This affects Conversation History and the Simulator. The public API remains normally available. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Other

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/12/2025 06:45PM

Errors for Twilio Alpha AI Assistants has been resolved and the Conversation History and Simulator operating normally at this time.

IDENTIFIED 10 months ago - at 06/12/2025 05:46PM

Our engineers have identified the issue causing errors for Twilio Alpha AI Assistants and are working to deploy a fix. This affects Conversation History and the Simulator. The public API remains normally available. We expect to provide another update in 1 hour or as soon as more information becomes available.

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