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Outage in Twilio

SMS Delivery Delays to Smart Axiata Network in Cambodia

Resolved Minor
June 12, 2025 - Started 10 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays to Smart Axiata Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/13/2025 09:43AM

We are no longer experiencing SMS delivery delays when sending messages to Smart Axiata Network in Cambodia. This incident has been resolved.

MONITORING 10 months ago - at 06/13/2025 07:45AM

We are observing recovery in SMS delivery delays when sending messages to Smart Axiata Network in Cambodia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 06/13/2025 05:33AM

We are experiencing SMS delivery delays to Smart Axiata Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 06/13/2025 03:54AM

We are experiencing SMS delivery delays to Smart Axiata Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 06/13/2025 02:55AM

We are experiencing SMS delivery delays to Smart Axiata Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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