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Outage in Twilio

On Call Engineers are Investigating an issue

Resolved Minor
June 13, 2025 - Started 10 months ago - Lasted 25 minutes
Official incident page

Incident Report

Our monitoring systems have detected a potential issue SMS delivery report delays to Telstra network in Australia via a subset of longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, APAC

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RESOLVED 10 months ago - at 06/13/2025 06:57AM

We have fully investigated the SMS delivery report delays to Telstra network in Australia via a subset of longcodes triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

INVESTIGATING 10 months ago - at 06/13/2025 06:35AM

Our monitoring systems have detected a potential issue SMS delivery report delays to Telstra network in Australia via a subset of longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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